Are Hermes Charging for Redelivery?

Scammers pretending to be from delivery service Hermes are sending text messages to its customers reporting a problem in delivering a parcel. Customers are told to follow a link and pay a small fee, which ranges from around £1.50-£2, to have the parcel redelivered - in the latest phishing scam.

What happens if I miss a Hermes delivery?

If you have missed your Hermes delivery you will receive a calling card, they will also contact you via email or SMS. ... Your order will be returned to us after 14 days and you will be refunded if we cannot successfully deliver to you after this time.

What happens if you miss Hermes 3 times?

Your Hermes courier will always make three attempts to deliver your parcel. After three unsuccessful delivery attempts, your parcel will be marked as Return to Sender and you'll be reimbursed as soon as your order arrives back at our logistics centre.