Can Mercari Be Trusted?

Mercari itself is a completely legitimate and reliable e-commerce marketplace. Both sellers and buyers are real people, and they aren't retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. So you need to be assured about the seller as well as a buyer when dealing.

Can you get scammed on Mercari?

There is no single scam associated with Mercari. However, there are many different complaints from sellers and buyers who use the site, partially because Mercari withholds funds from sellers until buyers are satisfied with their purchase.

What happens if you get scammed on Mercari?

Buyer Protection - Mercari: Your Marketplace. Buy with confidence. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item.