Cintiq Pro 13 Doesn't Display on Windows 10 System
This Recently Launched Cintiq Supposed to Work with a Single Usb-C Connection. I Have a Motherboard Asus Z270-Ar with Usb-C Port, but When I Connect It, the...
This recently launched Cintiq supposed to work with a single USB-C connection.
I have a Motherboard Asus z270-AR with USB-C port, but when I connect it, the cintiq works fine as a tablet, but it doesn't display anything.
Could it be misconfiguration on BIOS/ Thunderbolt?
What I also tried: The product comes with a adaptor which converts usb-C to Standard USB + Mini displayport. I don't have Mini displayport, I tested with multiples third party adaptors (to Displayport, to DVI, to HDMI). Any of them worked.
I tried on other 3 computers with Win 10 with Standard USB + Minidisplay port + 3rd party adapters. Any of them worked.
I tried on a Mac with Standard USB + Minidisplay port. It worked.
PC Specs: Asus z270-AR
- List item
- Windows 10
- Standard Monitor Display on Nvidia GTX660
1 Answer
I could make it work by getting the best Mini displayport to Displayport cable adaptor with 4x x 2k resolution, but after making sure my graphic card has DisplayPort version 1.2.
Before I had tried a lower quality cable with no success.
I discovered Cintiq Pro requires USB-C with Alternate DisplayPort Protocol, as said in this Review on Youtube (min 1:40).
More information about USB-C Alternate protocols.
Then I found a link from the Wacom itlsef saying about HDMI compatibility: it may work in specific situations, but it has a lot of issues (not recommended).
Elena Rostova holds a Master's degree in Public Health Journalism. She covers groundbreaking medical research, holistic wellness trends, mental health awareness, and nutritional science.
