Contacting Social Security Our Toll-Free Number Is 1-800-772-1213. Teleservice Representatives Are on Duty to Answer Your Calls Between 8:00 A. M. and 7:00 P...
CONTACTING SOCIAL SECURITY
Our toll-free number is 1-800-772-1213. Teleservice representatives are on duty to answer your calls between 8:00 a.m. and 7:00 p.m. Monday through Friday. Recorded information and services are available 24 hours a day and on weekends.
Why does no one answer the phone at the Social Security office?
It is easier to reach someone at the national number than at the field office. This is the phone number – 1 (800) 772-1213. Be prepared to wait. The agents who answer the number do have a way to connect to the field offices; it just may take some time.
How long does Social Security take to answer phone?
While there's no hard data on complaints about SSA service, the SSA does release data on wait times for callers. In fiscal year 2011, someone trying to reach Social Security by phone had to wait three minutes to be connected with a representative; in fiscal 2020, the average wait was 16 minutes.