During the Empathy Phase?

During the empathise phase, the designer spends time getting to know the user and understanding their needs, wants, and objectives. This means observing and engaging with people in order to understand them on a psychological and emotional level. The empathise phase requires you to set aside your assumptions.

What is empathy phase?

“Empathise” is the first stage of the Design Thinking process. The following stages can be summarised as: Define, Ideate, Prototype and Test. In the empathise stage, your goal, as a designer, is to gain an empathic understanding of the people you're designing for and the problem you are trying to solve.

What are the 5 stages of design thinking?

The Five Stages of Design Thinking
  • Stage 1: Empathize—Research Your Users' Needs.
  • Stage 2: Define—State Your Users' Needs and Problems.
  • Stage 3: Ideate—Challenge Assumptions and Create Ideas.
  • Stage 4: Prototype—Start to Create Solutions.
  • Stage 5: Test—Try Your Solutions Out.
Elena Rostova

Elena Rostova

Lead Health, Wellness & Medical Journalist

Elena Rostova holds a Master's degree in Public Health Journalism. She covers groundbreaking medical research, holistic wellness trends, mental health awareness, and nutritional science.