How Do I Access Eap

Each employer has the option to purchase EAP services as an automatic benefit for their employees. If your employer has selected this OEBB benefit, you can access services by calling 1-866-750-1327 or going online to and using access code: OEBB.

How do I access EAP services?

  1. over the phone at 1-800-268-5211 (English and French options available) TTY: 1-877-338-0275.
  2. in person (following health and pandemic guidelines)
  3. online.
  4. through the free LifeWorks app.

How do I set up EAP?

  1. Set up an EAP committee. …
  2. Determine the right EAP model for your organization. …
  3. Create an EAP policy. …
  4. Hire EAP contractors or professionals. …
  5. Announce the EAP to your team. …
  6. Offer individual HR appointments. …
  7. Continuously review your EAP’s progress.
Elena Rostova

Elena Rostova

Lead Health, Wellness & Medical Journalist

Elena Rostova holds a Master's degree in Public Health Journalism. She covers groundbreaking medical research, holistic wellness trends, mental health awareness, and nutritional science.

Share this article
Twitter Facebook Pinterest