How Do I Activate My First Direct Secure Key?
Get a Secure Key
  1. First, you'll need the first direct mobile banking app downloaded on your smartphone.
  2. Once you've logged on, just go to 'Security Settings' in the menu, and select 'Activate Digital Secure Key'.
  3. We'll then take you through the steps to get all set up.

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Similarly, you may ask, how do I activate my digital secure key?

Activate your Digital Secure Key

  1. Follow the instructions on-screen to log on to the HSBC Mobile Banking app.
  2. Enter your username.
  3. Answer your memorable question and the requested characters from your password, select 'continue'
  4. You will be prompted to activate your Digital Secure Key now or later, choose 'activate now'

Subsequently, question is, how do I access my first direct account? If you're an existing first direct customer and want to register for Online Banking, you'll need to:

  1. first register for Phone Banking, if you haven't already, give us a call anytime on 03 456 100 100.
  2. then you can register for Online Banking.
  3. after you have registered, you're all set and ready to log on to Online Banking.

In this way, can I log on to HSBC without secure key?

If you don't have access to your Secure Key, go to our online banking log on page, enter your username and select 'I've forgotten all my log on details or I don't have my Secure Key'. Follow the instructions and activate your new details via our automated phone service.

How do I switch to First Direct?

To qualify, you'll need to switch your banking to First Direct using the Current Account Switch Service and pay in at least £1,000 within three months of opening your account. You'll then receive your £150 within 28 days. T&Cs apply.

Related Question Answers

What is my digital secure key?

Digital Secure Key. Digital Secure Key is a feature within our Mobile Banking app which is used to generate a unique, single use security code each time you log on to Iternet Banking and Mobile Banking.

What is the Digital Secure Key password?

Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.
James H. Sterling

James H. Sterling

Environmental Science & Climate Journalist

James Sterling reports on renewable energy developments, climate policy, ecological conservation, and green tech innovations around the globe.