How Do I Activate My Sunpass Transponder?

Call the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352) to purchase and activate a SunPass transponder. It will be mailed to you within 4 to 5 business days.

How do you activate a transponder?

Activate it!

Call 1-800-926- 6500 or activate online at Be prepared to provide the I-PASS serial number and activation code, located on the activation sticker on your transponder. Transponders obtained at a Tollway Customer Service Center are already activated.

Does SunPass activate immediately?

A: According to the SunPass website, the sticker tags can be activated and used immediately in SunPass-only, E-Pass-only (in Orlando) and Leeway-only (in Fort Myers) lanes.

How do I know if my SunPass transponder is working?

If your transponder is not always being read when driving through SunPass lanes, or if you need information on a Bumper Mount Transponder, please call the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352).

Do I need both SunPass and E-pass?

Do I need to purchase a SunPass PRO™ if I already have an E-ZPass, E-PASS Xtra or a Uni? No. If you already have an E-ZPass, an E-PASS Xtra, or a Uni you will not need to purchase a SunPass PRO as they can be used in the same states.

Where is the transponder number?

The transponder number is the eleven-digit number on the bottom left side of the label above the barcode.

Why is my SunPass transponder not working?

Should your transponder malfunction, submit a request through the website or mobile app, visit a Walk-in Center, mail to Florida Department of Transportation/SunPass, P.O. Box 447, Ocoee, FL 34761, fax to 1-888-265-1725, or the call the SunPass Customer Service Center at 1-888-TOLL-FLA (1-888-865-5352).

Can I use my SunPass in another car?

Can I use my transponder in other vehicles? Yes, you may transfer a transponder between vehicles as long as they are of the same vehicle class.

How do I update my I-PASS account?

By Telephone 800-UC-IPASS (800-824-7277)

Our interactive voice response system allows you to update your account information and add funds to your balance 24 hours a day, seven days a week.

Is there a monthly fee for SunPass?

What are the BENEFITS of having a SunPass? Toll Savings: SunPass customers are offered a $. No Administrative Fee: each monthly bill mailed to a Toll-by-Plate customer is charged a $2.50 administrative fee. With SunPass, there is never an administrative fee!

How long does it take to receive a SunPass transponder?

It usually takes about a week to receive a transponder(s) once an application is received. You can still drive The Toll Roads and pay with your new account.

How much is SunPass monthly?

– The E-Pass toll sticker is available free of cost and it is mailed to vehicle owners prior by ordering it online. The toll sticker for SunPass, on the other hand, costs $4.99. There are no monthly charges for E-Pass holders and the account never expires.

How do I know if my transponder is working?

If there is a blue or yellow light, your transponder is working. Drive through a lane with an automatic coin machine. The red (stop) and green (thank you) lights will let you know if the transponder was successfully read.

Do SunPass transponders need batteries?

If you’re not sure about which transponder you own, call SunPass at 888-865-5352. The portable transponders emit lights and sounds whenever you go through a toll plaza that can help you determine if your battery is low.

What is a transponder number?

Transponder number refers to the 8 digit number provided with your PIN on the enclosed label. You may also use the 11 digit number starting with 006 that is provided on your transponder.

Does SunPass work on E-PASS tolls?

For the most part, E-PASS and SunPass are interchangeable, functioning equally and registering identical rates on any toll road in the state. Signs on state roads are lying when they say “SunPass Only.” E-PASS, Lee County’s transponder and transponders from other states are valid as well.

What happens if you have both SunPass and E-ZPass?

A: If you are traveling on CFX roads with both a SunPass and an E-ZPass in your vehicle, the SunPass will be the account that is charged. As a reminder, it’s important that both your SunPass and E-ZPass accounts are current and up-to-date.

Does SunPass accept E-ZPass?

Florida’s SunPass is not currently part of the E- ZPass network and does not work on our local bridges.