How Do I Contact Lazyboy

Please call the store where you purchased your furniture to discuss your service request. If you are not sure where you purchased your La-Z-Boy furniture, call our Customer Care department at (800) 375-6890.

Is Lazy Boy going out of business?

La-Z-Boy has temporarily closed its U.S. manufacturing facilities, effective immediately, to be re-evaluated on April 13, 2020. This does affect its Newton operation. The temporary closure of all company-owned La-Z-Boy Furniture Galleries® stores is in process, with 130 of 155 stores currently closed.

How long do Lazy Boy recliners last?

On average, you can expect a recliner to last about 10 years with regular use. A chair infrequently used may last longer, while one exposed to the homey chaos of kids and pets may not live quite as long.