How Do I Report a Power Outage

For Maintenance Outage updates, call 1-888-759-6056, then press 1.

How do I report a power outage in my area?

If you suspect an emergency situation, leave the area immediately and then call 9-1-1. DO NOT use the email form below to notify us of an emergency; call our Customer Contact Center at 1-800-DIAL-DWP (1-800-342-5397). Representatives are available 24/7 to assist with emergencies and outages.

How do I report a loss of electricity?

You can call 105 to report or get information about power cuts in your local area. You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger. If there’s a serious immediate risk, you should call the emergency services too.