How Do I Return a Captioncall Phone

Improper use of the CaptionCall phone can lead to termination of service and possible prosecution. If you do not wish to uphold this agreement, or if you no longer need the CaptionCall phone, please arrange for its return at no cost: 1-877-557-2227.

What can I do with an old CapTel phone?

Hearing Charities of America: This charity takes mail donations and either repairs the donated hearing aids or uses them for cash to purchase new devices for people in need. If your doctor suggests your get a hearing aid and you can’t afford one, you can also reach out to the Hearing Charities of America.

Do you need a landline for CaptionCall?

Previously, you needed to have a landline or an internet connection to get captioned telephone service. But today, CaptionCall’s Internet Protocol Captioned Telephone Service (IP CTS), can provide captioned telephone service to people without internet.