How to Check Kplc Bill via Sms, Ussd, E-Mail: a Comprehensive Guide

The days when consumers used to wait for their electricity bills to be sent to them via their postal address are over. The Kenya Power and Lighting Company introduced the Kenya Power self-service module that has brought about a tremendous improvement in service delivery. Nowadays, you can conveniently check KPLC bill via USSD, SMS, and e-mail.

You do not have to stay in the dark. The power provider has clear KPLC bill query guidelines to help you get your answers in minutes, if not seconds.

KPLC bill query via SMS - check KPLC bill via text

Kenya Power bill enquiry via SMS relieves you from a great deal of hassle that would leave you in abrupt darkness. Here are the simple steps:

• Open your phone messages then create a new message
• Key in the first section of the account number. For instance, if yours reads 123456-98, you’ll type 123456 and exclude the rest

• Send your message to the KPLC bill inquiry number 95551
• In a few seconds, you will receive a message containing your current electricity bill and account details
• Besides text, you can also engage with the new Kenya Power contact centre by dialling 97771. You will find a ready customer care representative to address all your electricity queries.

How to check KPLC bill online

You can also make your KPLC bill inquiry online by logging into the self-service portal. If you do not have an account yet, then do not hesitate to sign up for a better experience and seamless management of your bills. "You will be able to check electricity bills online and access numerous other services.

Tip: The KPLC support Twitter page is usually the fastest responder. You can reach out to them via direct message, provide your account number, and all your issues will be addressed.