Why can’t I create a Zoom account?

One of the common reasons is the information in your browser cache. You may have entered the wrong date of birth, which made you under the age limit. It may have stored in your cache and allowing Zoom to remember it. Clear your cache first before signing up again.

Is creating a Zoom account free?

A Zoom account can be created for free, which lets you create, host, and schedule your own meetings. It will also let you create a profile so you will not need to enter your name every time you join a meeting.