Junk Mail Folder Missing

Question

Although you may wonder why I would miss it, I can't see my Junk E-Mail folder in Outlook 2013. If I sign in to my account through Outlook Web Access I can see that it is present and has a number of messages in it:

Is it possible that I somehow hid this in the Outlook client? I have verified my settings below:

Edit: I have tried re-creating my profile which has no effect. I have also tried creating a folder under my Inbox named Junk E-Mail. When I do that, Outlook complains that a folder by that name already exists. Yet I still can't see it!

Accepted Answer

Try MFCMAPI tool from Microsoft. Refer this link for howto's and also this link. Below are procedure for enabling hidden folder from Microsoft forum.

Launch MFCMAPI tool on the user’s client.
Go to Session -> Logon and Display Store Table
Select the outlook profile of the user and double-click “Mailbox - your user name”
Expand "Root Container"
Expand "Top of Information Store"
Highlight the Junk E-mail folder in MFCMAPI
Locate the PR_ATTR_HIDDEN property
Check whether the value is False. If not, please double click it, uncheck Boolean option in order to change it to False
Reopen Outlook to check this issue

Answer 2

I had the same trouble. I have several Gmail accounts that I accesses through Outlook and none of them had junk email folders.

I found a great link that walked me right through getting my junk mail folders back. Here it is:

Mine are all working now. This is really simple. You just have to go to where you set up new accounts. Double Click on the particular account that you've already set up in Outlook. Then just follow the instructions in the link above.

Hope this helps.

Junk Mail Folder Missing

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Marcus Vance