Monitor 4K to 29Hz [Duplicate]
This Question Already Has an Answer Here: Intel Hd Graphics 620: Does My Display Adapter Support Hdmi 2.0 Necessary for a 4K Display? (1 Answer) Closed 2...
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I purchased a Philips 276E8VJSB Monitor 27 "IPS 4K and I installed the monitor drivers and I have a resolution of 3840x2160 but only 29Hz of refresh: it is not possible to go further if I do not decrease the resolution. I have an HP ProBook 450 G4 notebook with Intel HD Graphics 620 connected via HDMI: I tried to connect it via type C to the DisplayPort with 4K 60Hz cable but it is not detected as monitor but as billboard device. Any ideas?
According to the Support information for Intel HD Graphics 620, the card only supports HDMI 1.4, defined at Wikipedia as:
HDMI 1.4 added support for 4096 × 2160 at 24 Hz, 3840 × 2160 at 24, 25, and 30 Hz, and 1920 × 1080 at 120 Hz
As such, you have come up against the limitations of your display adapter. To do better will require a better graphics card.
Alexander Ross has covered the video game industry for a decade, writing deep dives on game design, esports tournaments, VR developments, and gaming culture.
