Pokemon Go Players Didn't Get the a Mysterious Incense Special Research Quest

Trainers, Niantic and Pokemon Go introduced a new Daily Adventure Incense item in the game, and to celebrate players around the globe can access and complete the new A Mysterious Incense Special Research.

The new A Mysterious Incense Special Research quest has two parts. The first part requires you just to claim the rewards, while in the second part you must complete two different stages of tasks. Completing the A Mysterious Incense Special Research you’ll be rewarded with a Daily Adventure Incense, Pokemon encounter, Stardust, and XP.

Now, the interesting part is that not all players get the A Mysterious Incense Special Research. Many players reached out to Niantic and want to know why they didn’t receive the Special Research, and everyone got the following solution, which doesn’t help.

Here is what they say:

“Hello, Trainer! Sorry to hear that you did not get the Special Research task “A Mysterious Incense”. Please get back to us with the following details via DM:

– Your Trainer Nickname
– The associated email address

We can look into it. We hope to hear back from you soon!”

They recommend refreshing the game data within the app, and to make sure the device time and date are set to automatic. This doesn’t help, and players are still not getting the A Mysterious Incense Special Research.

We reached out to Niantic, so hopefully they will fix this issue and everyone can access the A Mysterious Incense Research and receive the new Daily Adventure Incense.