Ragnarok Ransomware — How to Remove Virus and Decrypt Data?

What is “Ragnarok”?

A free decryptor with an embedded master key for decryption was published on Thursday, August 26, on the group’s web portal on the darknet, where it previously published the data of victims who refused to pay the ransom.

A number of security researchers have studied the decryptor and confirmed its authenticity. They are currently conducting a detailed analysis of the tool with the aim of rewriting it into a safe and easy-to-use version, which will then be published on Europol’s NoMoreRansom portal.

After the encryption process files will be renamed according to the pattern XXXXX.thor, which is laid in ransomware. Your photo, named an example “me.jpg” will be altered to “me.jpg.E6FBF.thor” after the encryption.

!!Read_me_How_To_Recover_My_Files.html file, which can be found in every folder that contains the encrypted files, is a ransom money note. Inside of it, you can find information about ways of contacting Ragnarok ransomware developers, and some other info. Inside of the ransom note, there is usually an instruction saying about purchasing the decryption tool. This decryption tool is created by ransomware developers, and can be obtained through the email, contacting , , .

Ransomware family1Ragnarok ransomware
Extension.XXXXX.thor
Ransomware note!!Read_me_How_To_Recover_My_Files.html
Ransom$980 or $490 USD
Contact, ,
Detection2Trojan:Win32/Bazzarldr!MSR, Trojan.TrickBot, AdWare.Win32.DExt
SymptomsYour files (photos, videos, documents) have a .XXXXX.thor extension and you can’t open it.
Fix ToolSee If Your System Has Been Affected by Ragnarok virus

The !!Read_me_How_To_Recover_My_Files.html file by the Ragnarok ransomware states the following frustrating information:

#ALL YOUR FILES ARE ENCRYPTED AND STOLEN BY RAGNAROK
Dear Sir

Your files are encrypted with RSA4096 and AES encryption algorithm.
But don\'t worry, you can return all your files!! follow the instructions to recover your files

Cooperate with us and get the decrypter program as soon as possible will be your best solution.
Only our software can decrypt all your encrypted files.

What guarantees you have?
We take our reputation seriously. We reject any form of deception
You can send one of your encrypted file from your PC and we decrypt it for free.
But we can decrypt only 1 file for free. File must not contain any valuable information.
Basic price for per computer is $980.Discount 50% available if you contact us in 72 hours, that\'s price for you is $490.
When hiring third-party negotiators or recovery companies. listen to what they tell you. try to think.
Are they really interested in solving your problems or are they just thinking about their profit and ambitions?

By the way.We have stolen lots of your company and your private data which includes doc,xls,pdf,jpg,mdf,sql,pst...
Here we upload sample files of your company and your private data on our blog :
hxxp://6ss5vvdhmnhfux6xoerulzuu73ur52v6hcmvaiphohbtgvw2nnzflnid.onion
We promise that if you don\'t pay within a week, we will package and publish all of your company and your data on our website.
We also promise we can decrypt all of your data and delete all your files on internet after your payment.
Such leaks of information lead to losses for the company. fines and lawsuits. And don\'t forget that information can fall into the hands of competitors!
For us this is just business and to prove to you our seriousness.

Our e-mail:


Reserve e-mail:



Device ID:

The image below gives a clear vision of how the files with “.XXXXX.thor” extension look like:

Example of encrypted .XXXXX.thor files

How did I get Ragnarok ransomware on my computer?

However, nowadays there are only two ways of Ragnarok injection – email spam and trojans. You may see a lot of messages on your email, stating that you need to pay different bills or to get your parcel from the local FedEx department. But all such messages are sent from unknown email addresses, not from familiar official emails of these companies. All such letters contain the attached file, which is used as a ransomware carrier. If you open this file – your system will get infected by Ragnarok.

In case of trojans presence, you will be offered to download and install ransomware on your PC under the guise of something legit, like a Chrome update, or update for the software you are storing on your computer. Sometimes, trojan viruses can be masked as legit programs, and ransomware will be offered for download as an important update, or a big pack of extensions which are essential for proper program functioning.

There is also the third way of ransomware injection, however, it becomes less and less popular day-to-day. I am talking about peering networks, such as torrents or eMule. No one can control which files are packed in the seeding, so you can discover a huge pack of different malware after downloading. If circumstances force you to download something from peering networks – scan every downloaded folder or archive with antivirus software.

Sophia Al-Mansoor

Sophia Al-Mansoor

Global Business & E-Commerce Reporter

Sophia analyzes international trade, startup ecosystems, retail transformation, and supply chain logistics for modern digital publications.

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