The Agent Web Interface - Documentation for Bmc Client Management 12.1
Client Management Provides Access to the Agents Locally via a Browser Interface. This Agent Interface Provides Access to Some of the Agent's Functionalities...
Client Management provides access to the agents locally via a browser interface. This agent interface provides access to some of the agent's functionalities that are to be executed by the local user, such as installing specific software or running scripts locally. It also provides access to specific local settings and information, such as inventories, privacy and public reports.
To access all pages of the local agent interface you must log on as an administrator. To access the agent user interface right-click the agent icon in the systray ( ) and select the appearing Agent Interface option.
It is also possible to directly enter the agent's address in the browser window:
name>:<console port number>
For example: or
Note:
You can enter the host name either as its short or full network name such as scotty or scotty.enterprise.com , or in the form of its IP address. Be aware that when you use IPv6 you need to put square brackets around the IP address, for example, [2001:db8:85a3:8d3:1319:8a2e:370:7348]:1611 .
The browser displays the login screen in which you must provide a valid login to the local device or the CM agent:
Depending on the provided login you then have access to the following pages:
Local user login
The agent interface has the following tabs which provide access to different aspects of the local agent's settings and functionalities:
- Home
- Tools
- Inventory on the agent interface - this page is explained in detail in the Inventory section.
- Privacy
- Maintenance - this page is explained in detail under in the Operational Rules section.
- MyApps - this page is explained in detail in the Operational Rules section.
CM agent login
If you provide an administrator login for the CM agent , you can access the following additional pages:
- Home
- MyApps - this page is explained in detail in the Operational Rules section.
- Helpdesk Ticket - this page is explained in detail later on in this section.
Must Read
Additional pages
In addition to these interface pages there is a number of pages which can only be accessed directly and not through the interface:
- Welcome to the Rollout Server Page - this page is explained in detail in the Rollout section.
- Console Download Page on - this page is explained in detail in the Installation sections, for example, in the Windows Installation .
- Report Portal - this page is explained in detail in the Reports section.
- Import Multiple MSI Files - this page is explained in detail in the Software distribution section.
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