Usb-C Hub with Hdmi Output Not Working

I recently bought a USB-C hub (QGeeM USB C Hub Multiport Adapter, 7 in 1) that has a HDMI port so I can use two monitors with my Thinkpad E15.

For some reason it's not being auto-detected and I can't turn the monitor on.

xrandr and lsusb output;

xrandr
Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 16384 x 16384
eDP connected (normal left inverted right x axis y axis)
   1920x1080     60.06 +  48.04  
   1680x1050     60.06  
   1280x1024     60.06  
   1440x900      60.06  
   1280x800      60.06  
   1280x720      60.06  
   1024x768      60.06  
   800x600       60.06  
   640x480       60.06  
HDMI-A-0 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 521mm x 293mm
   1920x1080     60.00*+ 119.98    99.93    50.00    59.94  
   1680x1050     59.88  
   1280x1024     75.02    60.02  
   1440x900      59.90  
   1280x960      60.00  
   1280x800      60.00  
   1152x864      75.00  
   1280x720      60.00    50.00    59.94  
   1440x576      50.00  
   1024x768      75.03    70.07    60.00  
   1440x480      60.00    59.94  
   800x600       72.19    75.00    60.32    56.25  
   720x576       50.00  
   720x480       60.00    59.94  
   640x480       75.00    72.81    66.67    60.00    59.94  
   720x400       70.08  
DisplayPort-0 disconnected (normal left inverted right x axis y axis)
lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 8087:0029 Intel Corp. 
Bus 003 Device 002: ID 06cb:00da Synaptics, Inc. 
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 005: ID 2109:0817 VIA Labs, Inc. 
Bus 002 Device 004: ID 05e3:0626 Genesys Logic, Inc. USB3.1 Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b6be Chicony Electronics Co., Ltd Integrated Camera
Bus 001 Device 013: ID 25a4:9311  
Bus 001 Device 016: ID 3443:930f  
Bus 001 Device 015: ID 1532:0084 Razer USA, Ltd Integrated Camera
Bus 001 Device 014: ID 04b4:0510 Cypress Semiconductor Corp. 
Bus 001 Device 012: ID 2109:2817 VIA Labs, Inc. Integrated Camera
Bus 001 Device 011: ID 1a40:0801 Terminus Technology Inc. 
Bus 001 Device 010: ID 05e3:0610 Genesys Logic, Inc. 4-port hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

When I log dmesg when I plug in the hub I do get something like looks like a video input;

[  287.589762] usb 1-1.4.4: Product: USB C Video Adaptor      
[  287.589764] usb 1-1.4.4: Manufacturer: USB C  
[  287.589767] usb 1-1.4.4: SerialNumber: 000000000001

According to thinkpad they do support HDMI through USB-C hub. So I am not sure why it's not being detected.

Thanks, Jon

Alexander Ross

Alexander Ross

Gaming, Esports & Interactive Media Writer

Alexander Ross has covered the video game industry for a decade, writing deep dives on game design, esports tournaments, VR developments, and gaming culture.

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