Using the Rtf Editor - Documentation for Ar System 21.3
The Rich Text Format (Rtf) Editor Is a Simple Text Editor That You Use to Format the Text in Fields. It Provides Commonly Used Functions, Such as Formatting...
The rich text format (RTF) editor is a simple text editor that you use to format the text in fields. It provides commonly used functions, such as formatting text, creating tables, inserting links, and creating and linking bookmarks. The RTF editor reduces the efforts of formatting the text by providing a What-You-See-Is-What-You-Get (WYSIWYG) interface. You can use the RTF editor in fields that have the RTF icon next to them.
For information on RTF editors for Progressive Web Applications (PWA), see Adding RTF fields in Progressive Web Applications.
Features of the RTF editor
The RTF editor has the following features:
- Supports all use cases for rich-text fields in
BMC Helix ITSM: Knowledge Management
applications.
- When the article content uses standard HTML markup, this RTF editor renders the article without any loss of formatting.
- Helps you edit the existing articles.
- Supports rich-text field editing capabilities.
- Maintains formatting when you copy content from Microsoft Word, Microsoft Outlook, or HTML and paste it into an RTF-enabled field.
- To maintain the look and feel of forms, global styling of the content pasted from other sources such as Microsoft Word, Microsoft Outlook, or HTML is removed. However, the inline styling continues to work.
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Functions available in the RTF editor
| Function | Description | Type of editor |
|---|---|---|
| Sets paragraph formatting style such as headings and address. | Pop-up editor | |
| Selects the font type and point size from the list. | Inline editor and Pop-up editor | |
| Selects the text color and text background from the list. | Inline editor and Pop-up editor | |
| Makes the selected text bold, italicized, underlined, or strikethrough. | Inline editor and Pop-up editor | |
| Makes the selected text subscript or superscript, and clears formatting. | Pop-up editor | |
| Finds and replaces text. | Pop-up editor | |
| Increases or decreases the selected text's distance from the left margin. | Pop-up editor | |
| Sets the paragraph so that it aligns evenly on the left, center, or right; or justifies the text. | Pop-up editor | |
| Creates an ordered or unordered list. | Pop-up editor | |
| Inserts a link to any URL, to a bookmark, or to an email. The unlink icon removes the created link. For more information, see Adding and removing links below. | Pop-up editor | |
| Creates a bookmark in a document that is referred through a URL. For more information, see To create a bookmark below. | Pop-up editor | |
| Inserts an image into the RTF field. For more information, see Adding an image below. | Pop-up editor | |
| Inserts a table into the RTF field. For more information, see Adding a table below . | Inline editor and Pop-up editor | |
| Adds an expandable section to provide additional information. | Pop-up editor | |
| Adds special formatting features, such as a horizontal rule, smiley, and special characters. | Pop-up editor | |
| (Microsoft Internet Explorer 11 only) Removes, copies, and pastes selected text to and from the clipboard. | Pop-up editor | |
| Removes the last 30 changes made in the RTF editor or reverses the undo action. | Pop-up editor |