What Do You Say to a Grieving Client

Please accept my deepest sympathies during this very difficult time. I hope the memories you have with your relative comfort you. I’m so sorry for your loss and I am keeping you in mind. I’m so saddened to hear about your relative’s passing.

What do you say to a grieving customer?

1. I am so sorry for your loss.
2. I wish I had the right words, just know I care.
3. I don’t know how you feel, but I am here to help in any way I can.
4. You and your loved one will be in my thoughts and prayers.
5. My favorite memory of your loved one is…
6. I am always just a phone call away.

What can I say instead of sorry for your loss?

• You are in my thoughts and I am here for you.
• Sending you my deepest condolences for the loss of your loved one.
• I am so terribly sorry you’re having to go through this.
• You have the support and love from all those close to you at this time.