What Does Operations Mean?

Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services.

What does operations mean in business?

Operations is the work of managing the inner workings of your business so it runs as efficiently as possible. Whether you make products, sell products, or provide services, every small business owner has to oversee the design and management of behind-the-scenes work.

What are examples of operations?

For example, if an organization makes furniture, some of the operations management decisions involve the following:
  • purchasing wood and fabric,
  • hiring and training workers,
  • location and layout of the furniture factory,
  • purchase cutting tools and other fabrication equipment.
Sarah Jenkins

Sarah Jenkins

Senior Technology Editor & AI Specialist

Sarah Jenkins is a veteran tech journalist with over 12 years of experience covering artificial intelligence, mobile innovations, and digital ethics. Her insights have appeared in leading technology publications worldwide.