What Is a Mock Phone Call
In Sales, a Mock Call Is a Dry-Run for a Sales Call Where a Manager or Interviewer — in Character as a Prospect or Customer — Plays Through a Sales Call...
In sales, a mock call is a dry-run for a sales call where a manager or interviewer — in character as a prospect or customer — plays through a sales call scenario with a rep to gauge their skills, give them situational practice, and identify areas for improvement.
How do I do a mock call?
- Put everything into acting like this is a real opportunity. …
- Prepare yourself for likely objections. …
- Be aware of your voice, tone, and body language. …
- Qualify the call to determine the best way to proceed. …
- Work on timing. …
- Don’t forget to close or prepare a follow-up.
What happens in a mock call?
In sales, a mock call is a dry-run for a sales call where a manager or interviewer — in character as a prospect or customer — plays through a sales call scenario with a rep to gauge their skills, give them situational practice, and identify areas for improvement.
Alexander Ross has covered the video game industry for a decade, writing deep dives on game design, esports tournaments, VR developments, and gaming culture.
