What Is De Escalation?

De-escalation is a behavior that is intended to prevent escalation of conflicts. It may also refer to approaches in conflict resolution. People may become committed to behaviors that tend to escalate conflict, so specific measures must be taken to avoid such escalation.

What is a de-escalation technique?

De-escalation is one technique that can be used when confronted with violent or aggressive behavior. De-escalation means “transferring your sense of calm and genuine interest in what the patient wants to tell you by using respectful, clear, limit setting [boundaries].” (1)

What is an example of de-escalation?

A person clenching his or her fists or tightening and untightening their jaw. A sudden change in body language or tone used during a conversation. The person starts pacing or fidgeting.