What Is Grievance Redressal?

Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens ...

What is the meaning of redressal of grievances?

While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

What do you mean by grievance redressal in HRM?

Grievances may arise due to problems related to wages, general working conditions or due to problems relating to supervision. Grievances redressal procedure gives an assurance to the employees about the existence of a mechanism for the prompt redressal of their grievance.