What Is Mishandled Baggage?

Lost luggage is luggage conveyed by a public carrier such as an airline, seafaring cruise ship, shipping company, or railway which fails to arrive at the correct destination with the passenger. In the United States, an average of 1 in 150 people have their checked baggage misdirected or left behind each year.

What is the meaning of mishandled baggage?

DOT defines a mishandled bag as a checked bag that is lost, delayed, damaged, or pilfered, as reported to a carrier by or on behalf of a passenger. 14 CFR 234.2. [9] If the last segment was operated by a non-reporting carrier, that carrier would not be required to submit a mishandled baggage report to the Department.

Where might mishandled baggage end up?

They eventually end up in Scottsboro, Ala., at the Unclaimed Baggage Center, where they're sold to the public at bargain-basement prices. The U.S. Department of Transportation reported that airlines mishandled 3.39 out of every 1,000 bags in 2011 [source: DOT].