What Is the Sandwich Feedback Technique

Many business professionals tout the “sandwich approach” or “hamburger method” as a valuable technique for tackling challenging conversations. In this tactic, a manager offers a piece of negative feedback “sandwiched” between two positive ones, thus easing the blow of the critique.

What are the 3 key steps of feedback sandwich?

  • Step one: Appreciate the person.
  • Step two: Challenge the behaviour.
  • Step three: Support constructive change.

What does delivering a feedback sandwich mean?

The Feedback Sandwich — opening your feedback with some positive comments, then your main feedback message, followed by some final positive comments — is a time-tested way of delivering constructive criticism. Some critics think it waters down the message or coddles the recipient unnecessarily.

Marcus Vance

Marcus Vance

Cybersecurity & Digital Privacy Researcher

Marcus Vance is a cybersecurity auditor and technology writer dedicated to educating the public about online safety, data privacy regulations, enterprise security, and emerging cyber threats.

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