What to Say When Someone Is Apologizing?

Try saying: “Thank you, I needed to hear this apology. I really am hurt.” Or, “I appreciate your apology. I need time to think about it, and I need to see a change in your actions before I can move forward with you.” Don't attack the transgressor, as hard as it may be to hold back in the moment.

How do you respond when someone apologizes?

5 English Phrases to Respond to an Apology
  1. That's OK.
  2. It happens.
  3. No problem.
  4. Don't worry about it.
  5. I forgive you. (for serious problems)

What to say when someone apologizes but it's not okay?

How Do You Respond To Sorry When It's Not Okay
  1. “I hear your apology, thank you”
  2. “I appreciate your apology”
  3. “I need time, but I accept your apology”
  4. “I know apologizing isn't easy, but we need to talk another time”
  5. Listen.
  6. Decide How To Move Forward.
  7. Don't Skip Back To Normal.
  8. Accept Or Do Not Accept.
Sophia Al-Mansoor

Sophia Al-Mansoor

Global Business & E-Commerce Reporter

Sophia analyzes international trade, startup ecosystems, retail transformation, and supply chain logistics for modern digital publications.