When Can I Make a Chargeback?

In most cases, cardholders have a 120-day window after that date in which they may dispute a charge. However, there is also a shorter 75-day window for certain issues. Cardholders have 120 days to file a chargeback for issues related to: Fraud.

What qualifies as a chargeback?

A chargeback is a charge that is returned to a payment card after a customer successfully disputes an item on their account statement or transactions report. A chargeback may occur on debit cards (and the underlying bank account) or on credit cards.

Can I chargeback after 3 months?

Know your limits: Cardholders typically have 120 days—roughly 4 months—to dispute a charge. Merchants often have fewer than 30 days to respond.