When Would Aidet Be Used

What is AIDET? It is a composite of five behaviors to use in every patient/staff interaction to anticipate, meet, and exceed expectations of patients, coworkers, and visitors. AIDET is used to decrease the anxiety of patients and their families and to improve patient satisfaction.

How do you acknowledge a patient?

Whether you acknowledge patients by name or with a friendly smile, patients know that you have connected with them. Acknowledgment includes putting down paperwork and making the patient your focus. Eye contact, a pat on the shoulder, and a smile are all non-verbal ways of acknowledging a patient or family member.

Is Aidet copyrighted?

The AIDET acronym is actually copyright protected so maybe that’s why they push it — if you use it you have to pay Studer Group.