Why Is My Android Phone Touch Screen Not Working?

If the phone touch screen is completely unresponsive, factory resetting the Android device in Recovery Mode may help: Long press the power button to power off the smartphone; … After that, backup the data on your cell phone, then factory reset your phone in settings.)

What do you do when your touchscreen stops working?

Tip: After you restart, if your touchscreen is still completely unresponsive, learn how to reset your phone to factory settings (below).
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Step 2: Try these troubleshooting steps

1. Turn on safe mode.
2. Touch the screen. …
3. Turn off safe mode.
4. To find the app that causes issues, uninstall recently downloaded apps one by one.

Why is my phone screen not responding to my touch?

A smartphone touchscreen can become unresponsive for several reasons. For example, a brief hiccup in your phone’s system could render it unresponsive. While this is often the simplest cause of unresponsiveness, other factors like moisture, debris, app glitches and viruses can all affect your device’s touchscreen.