Will Pandora Replace Missing Stones?

Even if the Intricate Lattice Ring is unavailable in your local PANDORA store, they should be able to replace the missing stones. Many PANDORA stores are happy to do this even after one year from purchase and it is down to the managers discretion.

Does PANDORA replace lost stones?

What do I do if my PANDORA jewellery is lost or stolen? The warranty does not entitle you to replacements or refunds for lost or stolen items. We recommend the use of safety chains on bracelets and insurance cover is advisable on all valuable jewellery.

Does PANDORA have a lifetime guarantee?

PANDORA warrants all non-watch products against defects in materials and workmanship under ordinary consumer use for a period of ONE (1) YEAR from the date of original retail purchase. PANDORA warrants watches for a period of THREE (3) YEARS from the date of original retail purchase.