Will the Post Office Take Damaged Notes?

Notes that are defaced, ripped, tatty or tainted with sensitive waste (blood, vomit, urine or faeces) should be isolated and the envelope marked with notice of the contents. Actually, this should not be tolerated at all, and should be returned or refused.

Where can I exchange damaged notes?

The Reserve Bank recommends that people take damaged banknotes to their bank or another authorised deposit-taking institution (ADI). These institutions are encouraged by the Reserve Bank to accept all claims.

Can you use a damaged note?

If the damage to the note consists of wear, tears, sticky tape or staples, marks or defacement and the note is complete, it can continue to be used. The damage has no impact on the value of the note. ... If more than 80 per cent of the note is missing, the remaining portion has no value.