While We Don't Guarantee a Refund, We'll Work with You to Help You Come to a Solution. Your Purchases May Be Eligible for the Venmo Purchase Program. You Can...
While we don't guarantee a refund, we'll work with you to help you come to a solution. Your purchases may be eligible for the Venmo Purchase Program. You can read more about Venmo Purchase Program policy here.
How do I get my money back from Venmo If scammed?
You can contact Venmo through the in-app chat, the Contact Us website form, or by flicking an email at [email protected] You will need to include the following details in your inquiry: Username of the person you mistakenly sent the money to. Payment amount.
If a Venmo user files a chargeback on a payment sent to you, we'll let you know. If you don't agree that the chargeback is valid, you can help us dispute it by providing information about the transaction within 10 days of receiving this notification.